Warranty & Repairs

Warranty Policy

Thanks for your K2 Skates purchase! K2 Skate warranties are reserved for the original purchaser only. Make sure to keep a copy of your original purchase receipt or invoice (Proof of Purchase), in the unlikely event that you need warranty service. If the original Proof of Purchase cannot be provided on a warranty return, K2 will use the manufacturing date as the start of the warranty period. Items will be repaired or replaced if, upon inspection at an authorized K2 Service Center and sent to and agreed upon by a K2 Warranty Service Technician, they are found to be defective in materials or workmanship.

Returning Product For Warranty

If your order was fulfilled directly from K2 Skates please contact K2 Skates Customer Service via the form below. A K2 Service Rep will happily provide you with an RMA # for you to submit your product for warranty inspection.

If you send in your warranty return without completing the form below, we will be unable to process your warranty return request. Exact product replacement depends on inventory availability.

*Consumer is responsible for shipping charges to mail back warranty returns.

Product Purchased From A Retailer

Product purchased from a retailer must be returned to the point of purchase. The retailer will then process the warranty with K2 Skates on your behalf.

If you cannot return to your original retailer - if you moved, for example - you may bring the product to any nearest authorized K2 dealer; they will happily take care of your warranty issue for you. To find your closest K2 dealer, reference our Dealer Locator.

Product Purchased From K2Skates.com

If your product was purchased directly from k2skates.com, all warranty-related inquiries must be directed to your order fulfiller.

Our fulfillment partner will then process the warranty claim with us on your behalf.

If you send in your warranty return without contacting K2 Skates Customer Service, we will be unable to process your warranty return.

Exact product replacement depends on inventory availability.

*Consumer is responsible for shipping charges to mail back warranty returns.